Effective Date: August 26, 2026
Welcome to SS Groups. These Terms & Conditions govern your use of our website, https://ssgroups.lk, and the purchase of products through our online store.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
About SS Groups
This website is operated by SS Groups.
Throughout these Terms & Conditions, the terms “SS Groups,” “we,” “us,” and “our” refer to SS Groups.
The terms “you,” “your,” and “customer” refer to the person accessing the website or purchasing products from us.
Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
Use the website for any unlawful or fraudulent purpose
Attempt to gain unauthorized access to our website, servers, or systems
Interfere with the operation or security of the website
Submit false, misleading, or fraudulent information
Copy, reproduce, modify, or distribute website content without permission
Use automated systems to collect information from the website without our authorization
We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.
Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.
However, minor variations may occur due to:
Differences in screen and device settings
Product photography and lighting
Manufacturer packaging changes
Colour variations
Product batches or manufacturing variations
Such minor differences do not necessarily indicate that the product is defective or incorrectly supplied.
Product Availability
All products displayed on the website are subject to availability.
We reserve the right to:
Change product availability
Discontinue products
Limit the quantity of products available for purchase
Correct product information
Update product specifications or descriptions
If a product becomes unavailable after an order has been placed, we may contact you to discuss an alternative or applicable refund.
Prices
Product prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to ensure that prices are displayed accurately. However, if an obvious pricing or information error occurs, we reserve the right to correct the error.
If an order has been placed based on an obvious pricing error, we may contact you before processing the order.
Any applicable delivery charges or other charges will be communicated during the ordering process.
Placing an Order
When placing an order through our website, you are responsible for providing accurate and complete information, including:
Full name
Contact number
Delivery address
Email address, where required
Product selections
Size, colour, model, or other applicable product options
SS Groups is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.
Order Confirmation
Submitting an order does not necessarily guarantee that the order will be fulfilled.
Orders may be subject to confirmation based on:
Product availability
Payment verification
Delivery availability
Pricing or product information
Fraud or security checks
Other operational circumstances
We reserve the right to cancel or decline an order where reasonably necessary.
If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund & Return Policy.
Payment
Customers must provide valid payment information when placing an order.
Depending on the available payment methods, payments may be processed through third-party payment providers.
SS Groups does not guarantee the availability of any particular payment method at all times.
If a payment fails or cannot be verified, we may cancel or hold the relevant order until the issue is resolved.
Cash on Delivery
Where Cash on Delivery is available, customers are expected to accept and pay for their confirmed order upon delivery.
Repeated refusal to accept confirmed orders without a valid reason may result in restrictions on future Cash on Delivery orders.
Delivery
We aim to deliver orders within the estimated delivery period communicated at the time of purchase.
Delivery times may vary due to:
Customer location
Courier availability
Weather conditions
Public holidays
High order volumes
Transportation delays
Incorrect delivery information
Circumstances beyond our reasonable control
SS Groups is not responsible for delays caused by circumstances outside our reasonable control.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
If the courier is unable to deliver due to incorrect information, the customer may be responsible for any additional delivery costs incurred.
Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Change-of-mind returns are not accepted.
Returns may be considered where the product:
Is different from the product ordered
Is defective
Is damaged
Has a manufacturing defect
Is significantly different from the description or specifications provided
Return requests must generally be submitted within 3–5 days from the date of purchase, subject to the conditions stated in our Refund & Return Policy.
Product Warranty
Not all products sold by SS Groups are covered by a manufacturer or seller warranty.
Where a warranty applies, the relevant warranty terms will be communicated on the product page or through the applicable product documentation.
Warranty coverage does not generally apply to damage caused by misuse, accidents, improper installation, unauthorized modifications, or normal wear and tear.
Vehicle Accessories and Compatibility
For vehicle-related products such as car covers, motorcycle covers, and other vehicle accessories, customers are responsible for checking the compatibility information provided on the product page.
Where applicable, customers should verify:
Vehicle brand
Vehicle model
Vehicle year/version
Product dimensions
Other compatibility requirements
SS Groups is not responsible for compatibility issues resulting from incorrect information provided by the customer or failure to verify the applicable product specifications.
Intellectual Property
All content available on the website, including but not limited to:
Logos
Brand names
Product descriptions
Images
Graphics
Website design
Text
Icons
Layout
Software
may be owned by or licensed to SS Groups and may be protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, sell, or commercially exploit website content without our prior written permission.
Third-Party Links and Services
Our website may contain links to or integrations with third-party websites and services, including payment providers, delivery services, social media platforms, analytics services, and other external services.
SS Groups does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites and services.
Your use of third-party services may be subject to their own terms and policies.
Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:
Available without interruption
Free from errors
Free from technical problems
Free from viruses or other harmful components
We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.
Limitation of Liability
To the extent permitted by applicable law, SS Groups will not be responsible for losses or damages arising from:
Incorrect information supplied by the customer
Misuse of products
Delays caused by third-party delivery services
Temporary website outages
Third-party services
Events beyond our reasonable control
Unauthorized access resulting from circumstances outside our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Force Majeure
SS Groups will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:
Natural disasters
Severe weather
Floods
Fires
Government actions or restrictions
Strikes
Transportation disruptions
Internet or telecommunications failures
Power outages
Epidemics or pandemics
Other unforeseen events
20. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
Changes to These Terms
SS Groups reserves the right to update or modify these Terms & Conditions from time to time.
Changes will become effective when the updated version is published on this page.
We recommend reviewing this page periodically to remain informed about the terms that apply to your use of our website.
Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Sri Lanka.
Any disputes relating to the use of this website or purchases made through SS Groups shall be subject to the applicable laws and jurisdiction of Sri Lanka.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
SS Groups
Website: https://ssgroups.lk
Email: info@ssgroups.lk
Phone: 0787878213
Business Address: 63 Wattalpola road, Henamulla Panadura