Effective Date: August 26, 2026
At SS Groups, accessible through https://ssgroups.lk, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with SS Groups, we may collect information such as:
Personal Information
Full name
Billing and delivery address
Telephone/mobile number
Email address
Account login information
Order and purchase information
Information you provide when contacting customer support
Payment Information
When you make a payment, payment information may be processed by our selected payment service providers. SS Groups may receive transaction-related information necessary to confirm and process your order.
We do not intend to store complete credit/debit card details on our own servers unless specifically required and permitted by the applicable payment processing arrangements.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or source
General website usage information
This information helps us maintain, secure, and improve our website.
How We Use Your Information
We may use the information we collect to:
Process and fulfil your orders
Arrange delivery of purchased products
Process payments and verify transactions
Communicate with you regarding your orders
Respond to inquiries and customer support requests
Create and manage customer accounts
Improve our products, services, and website
Prevent fraudulent or unauthorized transactions
Maintain website security
Understand how customers use our website
Send promotional communications where permitted and where you have provided appropriate consent
Comply with applicable legal and regulatory requirements
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
Keep items in your shopping cart
Remember your preferences
Maintain login sessions
Understand website traffic and usage
Improve website performance
Provide relevant marketing or advertising where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Sharing Your Information
SS Groups does not sell or rent your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
Payment processing providers
Delivery and courier service providers
Website hosting and technology providers
Website analytics and marketing service providers
Customer support service providers
Professional advisers where necessary
Government authorities or law enforcement where required by law
We only share information that is reasonably necessary for the relevant service or purpose.
Order and Delivery Information
When you place an order, we may need to provide your name, telephone number, address, and relevant order details to our delivery or courier partners so that your order can be successfully delivered.
Third-Party Websites and Services
Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external resources.
SS Groups is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
Your Privacy Choices
Depending on the information we hold about you and applicable laws, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of promotional or marketing communications
Ask questions about how your personal information is processed
Some requests may be subject to legal, contractual, or operational limitations.
To exercise any applicable rights, please contact us using the details provided below.
Marketing Communications
If you have opted in to receive promotional communications from SS Groups, we may contact you regarding new products, offers, promotions, or other updates.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Please note that you may still receive essential communications relating to your orders, transactions, or account.
Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
SS Groups may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.
Any changes will be posted on this page with an updated Effective Date.
We encourage you to periodically review this Privacy Policy to stay informed about how we handle personal information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact:
SS Groups
Website: https://ssgroups.lk
Email: info@ssgroups.lk
Phone: 0787878213
Business Address: 63 Wattalpola road, Henamulla Panadura